Monumental sports & enjoyment (MSE), the ownership group of the NHL’s Washington Capitals, NBA’s Washington Wizards, WNBA’s Washington Mystics and capital One Arena, and Ticketmaster, the global leader in advanced ticketing technologies, have announced an extension of their nearly decade-long partnership to build a lot more innovative, immersive fan experiences.
As Monumental sports & Entertainment’s official Ticketing Partner, Ticketmaster will facilitate ticketing for all Monumental sports & enjoyment venues, including capital One Arena, EagleBank Arena, MedStar capital Iceplex and MedStar health Camiseta Selección de fútbol de Arabia Saudita performance Center, as well as ticketing across all MSE teams, including the Capitals, Wizards, Mystics and NBA G league affiliate, capital City Go-Go.
Monumental sports has consistently employed Ticketmaster’s leading technology to enhance the fan experience. As a tech-forward company, Monumental was among the first to migrate toward mobile entry in 2016 and the company’s leadership in the early adoption of the most immersive, seamless technologies created best positioning for them to leverage Ticketmaster’s platform to elevate each step of the fan journey from on sale to event day.
Jim Van Stone, President, service Operations & chief commercial Officer, Monumental sports & Entertainment, said:
We have always believed in the power of technology to transform the fan experience. In the past year, this has become even a lot more needed as we utilized digital tools to unlock contactless capabilities that helped keep fans safe. We look forward to continuing our partnership with Ticketmaster, working together to drive advancement as new opportunities emerge.
Ticketmaster supplies Monumental sports & enjoyment the industry leading tools needed to operate and adapt to the needs of games, concerts and other events inside their four venues. MSE, in partnering with Ticketmaster, embraced new mobile ticketing technologies and well established practices that are now considered conventional service across professional sports.
Seamless experience
Ticketmaster’s digital ticketing supplies fans an easy, seamless experience across their ticket getting journey from the moment of purchase all the way through to entering the venue, including using fans features Camiseta Selección de fútbol de Brasil like instant ticket delivery and transfer ideal from your mobile device.
MSE continues to be a leader in developing new ways to utilise mobile tickets to enhance the fan experience through usage at concessions, parking, retail and special events. Additional highlights include Ticketmaster’s ‘Virtual Venue’ where fans can see Camiseta Copa Mundial de Fútbol a 3D view of every seat to “try before they buy,” and event technology that manages the flow of fans into the venue on game day to make sure a smooth, seamless entry.
MSE will continue to utilise Ticketmaster data, in conjunction with its integration with LiveAnalytics to drive better segmentation and experience for fans. Ticketmaster will continue to focus on developing and integrating features that help enhance every step of the fan journey, allowing for boosted connectivity for fans to personalise their experience before, during and after the game or show.
Kurt Schwartzkopf, executive Vice President, Sports, Ticketmaster, said:
Ted Leonsis and the team at Monumental are exciting partners to work with because they’re always on the cutting-edge, adopting the current technology. This aligns well with our desire to continually innovate the ticketing experience, and we look forward to continuing our work together.
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